Frequently Asked Questions
- How do I order books that Maggie will personalize?
- How do I order books that Maggie has signed?
- When will my books arrive?
- How many books can I order to be shipped internationally?
- What is included in the shipping fees?
- What payment methods do you accept?
- Will my Tarot order be signed/personalized?
- What if I don’t see the edition of the book I want to order available on the website?
- Can I have Maggie personalize books I’ve bought through other retailers?
- The preorder campaign is over, but can I still get the giveaways?
- Can you get a message to Maggie for me?
- Can I purchase other One More Page Books with these Maggie books?
- Can I use a One More Page Books gift card to purchase books on this site?
- Can I pick up my books at One More Page?
- Why do I need to pay more for Tarot shipping?
- What is your returns policy?
- When can I preorder the Dreamers Trilogy, Book #2?
- What shipping options do you offer?
- Who can I contact with more questions?
1. How do I order books that Maggie will personalize?
Maggie is happy to personalize your books if you order them as part of a preorder campaign. If One More Page Books is not currently offering a preorder campaign, then you will need to wait until the next campaign to order personalized books. Visit the Preorder Campaigns page for more information. If you would like to order multiple personalized copies of a book, please add the book to your cart as individual items in order to personalize each copy of the book.
Maggie is happy to personalize your books if you order them as part of a preorder campaign. If One More Page Books is not currently offering a preorder campaign, then you will need to wait until the next campaign to order personalized books. Visit the Preorder Campaigns page for more information. If you would like to order multiple personalized copies of a book, please add the book to your cart as individual items in order to personalize each copy of the book.
2. How do I order books that Maggie has signed?
One More Page Books has copies of most of the books that Maggie has published and has signed in the store and ready to ship. These books will not be personalized. Visit the Signed Books page to order.
One More Page Books has copies of most of the books that Maggie has published and has signed in the store and ready to ship. These books will not be personalized. Visit the Signed Books page to order.
3. When will my books arrive?
Signed Books: One More Page Books will process and ship your order right away, and you will receive an email with a confirmation that your order has been processed and shipped. Transit times to you depend on the shipping options you select at checkout.
Preorder Campaigns: Books ordered as part of a preorder campaign (including the preordered book, and any books ordered to be personalized with it) will not be received until the week of the release for that preorder campaign. Check the Preorder Campaigns page for more information about release dates.
International Preorders: One More Page Books will do our best to ensure that your books arrive in a timely manner. However, due to customs and international shipping delays due to the pandemic, your orders may arrive after the release date.
Ordering BOTH Signed and Preordered Books: If you purchased signed books as well as personalized books as part of a preorder campaign, we will contact you to determine if you'd like your signed books shipped immediately, or if you would like us to ship them with your preorder books. If you would like your signed books shipped immediately, you will need to pay an additional shipping fee. We will email you a link to the shipping item to purchase to pay for the additional shipping fees.
Signed Books: One More Page Books will process and ship your order right away, and you will receive an email with a confirmation that your order has been processed and shipped. Transit times to you depend on the shipping options you select at checkout.
Preorder Campaigns: Books ordered as part of a preorder campaign (including the preordered book, and any books ordered to be personalized with it) will not be received until the week of the release for that preorder campaign. Check the Preorder Campaigns page for more information about release dates.
International Preorders: One More Page Books will do our best to ensure that your books arrive in a timely manner. However, due to customs and international shipping delays due to the pandemic, your orders may arrive after the release date.
Ordering BOTH Signed and Preordered Books: If you purchased signed books as well as personalized books as part of a preorder campaign, we will contact you to determine if you'd like your signed books shipped immediately, or if you would like us to ship them with your preorder books. If you would like your signed books shipped immediately, you will need to pay an additional shipping fee. We will email you a link to the shipping item to purchase to pay for the additional shipping fees.
4. How many books can I order to be shipped internationally?
You can order as many books as you would like! Although our shipping system should accurately charge you the correct amount for shipping your international purchases, we may need to contact you to request a second shipping payment to cover the additional fees for shipping large orders internationally. If this applies to your order, One More Page Books will email you separately with instructions. Click here to access additional shipping fees.
You can order as many books as you would like! Although our shipping system should accurately charge you the correct amount for shipping your international purchases, we may need to contact you to request a second shipping payment to cover the additional fees for shipping large orders internationally. If this applies to your order, One More Page Books will email you separately with instructions. Click here to access additional shipping fees.
5. What is included in the shipping fees?
Please note that shipping fees include charges for processing each book and item, as well as materials used to ship the items and labor costs for the orders and campaigns.
Please note that shipping fees include charges for processing each book and item, as well as materials used to ship the items and labor costs for the orders and campaigns.
6. What payment methods do you accept?
We accept all major credit cards, as well as PayPal, Apple Pay and Google Pay. We accept Square gift cards, but we are unable to accept One More Page Books gift cards as payment on this website.
We accept all major credit cards, as well as PayPal, Apple Pay and Google Pay. We accept Square gift cards, but we are unable to accept One More Page Books gift cards as payment on this website.
7. Will my Tarot order be signed/personalized?
Yes! Although the tarot sets are sold shrink wrapped, we will be opening the outer packaging and Maggie will sign and/or personalize (based on your order) the inner tarot booklet. Please check the Preorder Campaigns page for more details on giveaways that may accompany tarot decks that are being sold as part of a preorder campaign.
Yes! Although the tarot sets are sold shrink wrapped, we will be opening the outer packaging and Maggie will sign and/or personalize (based on your order) the inner tarot booklet. Please check the Preorder Campaigns page for more details on giveaways that may accompany tarot decks that are being sold as part of a preorder campaign.
8. What if I don’t see the edition of the book I want to order available on the website?
One More Page has listed all of Maggie’s books and editions currently available to purchase. We are unable to order or purchase other editions at this time. Please also note that the Linger hardcover edition is no longer in print and cannot be purchased through us.
One More Page has listed all of Maggie’s books and editions currently available to purchase. We are unable to order or purchase other editions at this time. Please also note that the Linger hardcover edition is no longer in print and cannot be purchased through us.
9. Can I have Maggie personalize books I’ve bought through other retailers?
No, we are unable to accommodate personalization requests for books purchased through other venues. You can visit https://maggiestiefvater.com/appearances/ to check and see if Maggie will be hosting any signing events in person in the future.
No, we are unable to accommodate personalization requests for books purchased through other venues. You can visit https://maggiestiefvater.com/appearances/ to check and see if Maggie will be hosting any signing events in person in the future.
10. The preorder campaign is over, but can I still get the giveaways?
One More Page Books will include swag and giveaways with orders for books purchased as part of a preorder campaign, while supplies last. We will not have additional giveaways or swag to distribute once they are gone.
One More Page Books will include swag and giveaways with orders for books purchased as part of a preorder campaign, while supplies last. We will not have additional giveaways or swag to distribute once they are gone.
11. Can you get a message to Maggie for me?
No, we cannot. You can visit https://maggiestiefvater.com/ to get more information about how to contact Maggie.
No, we cannot. You can visit https://maggiestiefvater.com/ to get more information about how to contact Maggie.
12. Can I purchase other One More Page Books items with these Maggie books?
If you would like to purchase other books, wine or chocolate from One More Page, those can be purchased separately at https://www.onemorepagebooks.com.
If you would like to purchase other books, wine or chocolate from One More Page, those can be purchased separately at https://www.onemorepagebooks.com.
13. Can I use a One More Page Books gift card to purchase books on this site?
No. One More Page Books Gift Cards cannot be used to purchase Maggie Stiefvater personalized or preorder books on this website. Those gift cards can only be used to purchase items at One More Page Books in-store or through https://www.onemorepagebooks.com. The Gift Card payment option on this site can be used with Square or Weebly gift cards only.
No. One More Page Books Gift Cards cannot be used to purchase Maggie Stiefvater personalized or preorder books on this website. Those gift cards can only be used to purchase items at One More Page Books in-store or through https://www.onemorepagebooks.com. The Gift Card payment option on this site can be used with Square or Weebly gift cards only.
14. Can I pick up my books at One More Page?
Local One More Page customers can contact the store for a coupon for free shipping that will enable them to purchase their books and pick them up at One More Page Books in Arlington, VA on the day of the preorder campaign's release, or when their signed book order is ready. Contact us at maggieorders@onemorepagebooks.com.
Local One More Page customers can contact the store for a coupon for free shipping that will enable them to purchase their books and pick them up at One More Page Books in Arlington, VA on the day of the preorder campaign's release, or when their signed book order is ready. Contact us at maggieorders@onemorepagebooks.com.
15. Why do I need to pay more for Tarot shipping?
The USPS does not allow Tarot Cards to be shipped as Media Mail (the postal service's discount mailing option that only allows books to be packed in the box). As a result, if you selected Media Mail during check out for a Tarot deck, One More Page will contact you to pay an additional fee to make up the difference of the shipping fees between Media Mail and ground shipping.
The USPS does not allow Tarot Cards to be shipped as Media Mail (the postal service's discount mailing option that only allows books to be packed in the box). As a result, if you selected Media Mail during check out for a Tarot deck, One More Page will contact you to pay an additional fee to make up the difference of the shipping fees between Media Mail and ground shipping.
16. What is your returns policy?
We are unable to accept returns of personalized books or tarot decks. Signed books or tarot decks can be returned for a refund within 30 days of the receipt of the books. Items returned for refund must be in resell-able condition. Please contact us at maggieorders@onemorepagebooks.com to request a return. You will be responsible for paying for shipping to return items.
We are unable to accept returns of personalized books or tarot decks. Signed books or tarot decks can be returned for a refund within 30 days of the receipt of the books. Items returned for refund must be in resell-able condition. Please contact us at maggieorders@onemorepagebooks.com to request a return. You will be responsible for paying for shipping to return items.
17. When can I preorder the Dreamer Trilogy, Book #2?
The Dreamer Trilogy, Book 2 is now available for preorder. However, we have not yet launched the Preorder Campaign. All orders of the book purchased prior to the launch of the Preorder Campaign WILL receive the giveaways offered as part of the upcoming campaign. Please check back for more information about the upcoming release of the title, cover art and Preorder Campaign details soon. The publication date for this book is May 18, 2021.
The Dreamer Trilogy, Book 2 is now available for preorder. However, we have not yet launched the Preorder Campaign. All orders of the book purchased prior to the launch of the Preorder Campaign WILL receive the giveaways offered as part of the upcoming campaign. Please check back for more information about the upcoming release of the title, cover art and Preorder Campaign details soon. The publication date for this book is May 18, 2021.
18. What shipping options do you offer?
We only offer shipping through the United States Postal Service. The USPS offers services such as media mail, domestic Priority Mail and First Class Package International Service. The services available through the USPS for shipping your books and tarot decks will automatically display during your checkout process. We are unable to use other shipping carriers at this time. If you are local to the DC metro area, please contact us for a discount code that you can use during checkout to waive the cost of shipping so that you can pick up your books curbside at the store.
We only offer shipping through the United States Postal Service. The USPS offers services such as media mail, domestic Priority Mail and First Class Package International Service. The services available through the USPS for shipping your books and tarot decks will automatically display during your checkout process. We are unable to use other shipping carriers at this time. If you are local to the DC metro area, please contact us for a discount code that you can use during checkout to waive the cost of shipping so that you can pick up your books curbside at the store.
19. Who can I contact with more questions?
We’d be happy to help you with any questions you might have! We are available by email or phone at maggieorders@onemorepagebooks.com or (703) 300-9746. Our current phone hours are Tuesday through Thursday, 12:00 pm - 4:00 pm EST.
We’d be happy to help you with any questions you might have! We are available by email or phone at maggieorders@onemorepagebooks.com or (703) 300-9746. Our current phone hours are Tuesday through Thursday, 12:00 pm - 4:00 pm EST.
