Frequently Asked Questions
- How do I order books that Maggie will personalize?
- How do I order books that Maggie has signed?
- When will my books arrive?
- How many books can I order to be shipped internationally?
- What is included in the shipping fees?
- What payment methods do you accept?
- Will my Tarot order be signed/personalized?
- What if I don’t see the edition of the book I want to order available on the website?
- Can I have Maggie personalize books I’ve bought through other retailers?
- The preorder campaign is over, but can I still get the giveaways?
- Can you get a message to Maggie for me?
- Can I purchase other One More Page Books with these Maggie books?
- Can I use a One More Page Books gift card to purchase books on this site?
- Can I pick up my books at One More Page?
- Why do I need to pay more for Tarot shipping?
- What is your returns policy?
- When can I preorder the Dreamers Trilogy, Book #2?
- What shipping options do you offer?
- When do you charge me for my order?
- How will Brexit affect my book or tarot order to the UK?
- Who can I contact with more questions?
1. How do I order books that Maggie will personalize?
Maggie is happy to personalize your books if you order them as part of a preorder campaign. If One More Page Books is not currently offering a preorder campaign, then you will need to wait until the next campaign to order personalized books. Visit the Preorder Campaigns page for more information. If you would like to order multiple personalized copies of a book, please add the book to your cart as individual items in order to personalize each copy of the book.
Personalized books will ship to be received on or near the release date for the preorder campaign. This applies to orders that do not include the preordered book. For example: if you order personalized books as part of the Mister Impossible preorder campaign, those books will be shipped to be received on or near May 18, 2021, and not before.
IMPORTANT: Personalizations for the Mister Impossible campaign will be limited to FIRST NAMES ONLY. Due to the scope and size of this preorder campaign, at this time Maggie is not planning to doodle in any of the preordered copies of Mister Impossible.
Maggie is happy to personalize your books if you order them as part of a preorder campaign. If One More Page Books is not currently offering a preorder campaign, then you will need to wait until the next campaign to order personalized books. Visit the Preorder Campaigns page for more information. If you would like to order multiple personalized copies of a book, please add the book to your cart as individual items in order to personalize each copy of the book.
Personalized books will ship to be received on or near the release date for the preorder campaign. This applies to orders that do not include the preordered book. For example: if you order personalized books as part of the Mister Impossible preorder campaign, those books will be shipped to be received on or near May 18, 2021, and not before.
IMPORTANT: Personalizations for the Mister Impossible campaign will be limited to FIRST NAMES ONLY. Due to the scope and size of this preorder campaign, at this time Maggie is not planning to doodle in any of the preordered copies of Mister Impossible.
2. How do I order books that Maggie has signed?
One More Page Books has copies of most of the books that Maggie has published and has signed in the store and ready to ship. These books will not be personalized. Visit the Signed Books page to order.
One More Page Books has copies of most of the books that Maggie has published and has signed in the store and ready to ship. These books will not be personalized. Visit the Signed Books page to order.
3. When will my books arrive?
Signed Books: One More Page Books will process and ship your order right away, and you will receive an email with a confirmation that your order has been processed and shipped. Transit times to you depend on the shipping options you select at checkout.
Preorder Campaigns: Books ordered as part of a preorder campaign (including the preordered book, and any books ordered to be personalized with it) will not be received until the week of the release for that preorder campaign. This includes personalized books ordered without a copy of the preorder campaign book. Check the Preorder Campaigns page for more information about release dates.
International Preorders: One More Page Books will do our best to ensure that your books arrive in a timely manner. However, due to customs and international shipping delays due to the pandemic, your orders may arrive after the release date.
Ordering BOTH Signed and Preordered Books: If you purchased signed books as well as personalized books as part of a preorder campaign, we will contact you to determine if you'd like your signed books shipped as soon as possible, or if you would like us to ship them with your preorder books. Personalized books will only be shipped as part of the preorder campaign to be received on or near the release date. If you would like your signed books shipped as soon as possible, you will need to pay an additional shipping fee. We will email you an additional amount to pay and a link to the shipping item to purchase to pay for the additional shipping fees, or you can click here to access the additional shipping fees.
Signed Books: One More Page Books will process and ship your order right away, and you will receive an email with a confirmation that your order has been processed and shipped. Transit times to you depend on the shipping options you select at checkout.
Preorder Campaigns: Books ordered as part of a preorder campaign (including the preordered book, and any books ordered to be personalized with it) will not be received until the week of the release for that preorder campaign. This includes personalized books ordered without a copy of the preorder campaign book. Check the Preorder Campaigns page for more information about release dates.
International Preorders: One More Page Books will do our best to ensure that your books arrive in a timely manner. However, due to customs and international shipping delays due to the pandemic, your orders may arrive after the release date.
Ordering BOTH Signed and Preordered Books: If you purchased signed books as well as personalized books as part of a preorder campaign, we will contact you to determine if you'd like your signed books shipped as soon as possible, or if you would like us to ship them with your preorder books. Personalized books will only be shipped as part of the preorder campaign to be received on or near the release date. If you would like your signed books shipped as soon as possible, you will need to pay an additional shipping fee. We will email you an additional amount to pay and a link to the shipping item to purchase to pay for the additional shipping fees, or you can click here to access the additional shipping fees.
4. How many books can I order to be shipped internationally?
You can order as many books as you would like! Although our shipping system should accurately charge you the correct amount for shipping your international purchases, we may need to contact you to request a second shipping payment to cover the additional fees for shipping large orders internationally. If this applies to your order, One More Page Books will email you separately with instructions. Click here to access additional shipping fees.
You can order as many books as you would like! Although our shipping system should accurately charge you the correct amount for shipping your international purchases, we may need to contact you to request a second shipping payment to cover the additional fees for shipping large orders internationally. If this applies to your order, One More Page Books will email you separately with instructions. Click here to access additional shipping fees.
5. What is included in the shipping fees?
Please note that shipping fees include charges for processing each book and item, as well as materials used to ship the items and labor costs for the orders and campaigns.
Please note that shipping fees include charges for processing each book and item, as well as materials used to ship the items and labor costs for the orders and campaigns.
6. What payment methods do you accept?
We accept all major credit cards, as well as PayPal, Apple Pay and Google Pay. We accept Square gift cards, but we are unable to accept One More Page Books gift cards as payment on this website.
We accept all major credit cards, as well as PayPal, Apple Pay and Google Pay. We accept Square gift cards, but we are unable to accept One More Page Books gift cards as payment on this website.
7. Will my Tarot order be signed/personalized?
Yes! Although the tarot sets are sold shrink wrapped, we will open the outer packaging and Maggie will sign and/or personalize (based on your order) the inner tarot booklet.
Yes! Although the tarot sets are sold shrink wrapped, we will open the outer packaging and Maggie will sign and/or personalize (based on your order) the inner tarot booklet.
8. What if I don’t see the edition of the book I want to order available on the website?
One More Page has listed all of Maggie’s books and editions currently available to purchase. We are unable to order or purchase other editions at this time. Please also note that the Linger hardcover edition is no longer in print and cannot be purchased through us.
One More Page has listed all of Maggie’s books and editions currently available to purchase. We are unable to order or purchase other editions at this time. Please also note that the Linger hardcover edition is no longer in print and cannot be purchased through us.
9. Can I have Maggie personalize books I’ve bought through other retailers?
No, we are unable to accommodate personalization requests for books purchased through other venues. You can visit https://maggiestiefvater.com/appearances/ to check and see if Maggie will be hosting any signing events in person in the future.
No, we are unable to accommodate personalization requests for books purchased through other venues. You can visit https://maggiestiefvater.com/appearances/ to check and see if Maggie will be hosting any signing events in person in the future.
10. The preorder campaign is over, but can I still get the giveaways?
One More Page Books will include swag and giveaways with orders for books purchased as part of a preorder campaign, while supplies last. We will not have additional giveaways or swag to distribute once they are gone.
One More Page Books will include swag and giveaways with orders for books purchased as part of a preorder campaign, while supplies last. We will not have additional giveaways or swag to distribute once they are gone.
11. Can you get a message to Maggie for me?
No, we cannot. You can visit https://maggiestiefvater.com/ to get more information about how to contact Maggie.
No, we cannot. You can visit https://maggiestiefvater.com/ to get more information about how to contact Maggie.
12. Can I purchase other One More Page Books items with these Maggie books?
If you would like to purchase other books, wine or chocolate from One More Page, those can be purchased separately at https://www.onemorepagebooks.com.
If you would like to purchase other books, wine or chocolate from One More Page, those can be purchased separately at https://www.onemorepagebooks.com.
13. Can I use a One More Page Books gift card to purchase books on this site?
No. One More Page Books Gift Cards cannot be used to purchase Maggie Stiefvater personalized or preorder books on this website. Those gift cards can only be used to purchase items at One More Page Books in-store or through https://www.onemorepagebooks.com. The Gift Card payment option on this site can be used with Square or Weebly gift cards only.
No. One More Page Books Gift Cards cannot be used to purchase Maggie Stiefvater personalized or preorder books on this website. Those gift cards can only be used to purchase items at One More Page Books in-store or through https://www.onemorepagebooks.com. The Gift Card payment option on this site can be used with Square or Weebly gift cards only.
14. Can I pick up my books at One More Page?
Local One More Page customers can contact the store for a coupon for free shipping that will enable them to purchase their books and pick them up at One More Page Books in Arlington, VA on the day of the preorder campaign's release, or when their signed book order is ready. Contact us at maggieorders@onemorepagebooks.com.
Local One More Page customers can contact the store for a coupon for free shipping that will enable them to purchase their books and pick them up at One More Page Books in Arlington, VA on the day of the preorder campaign's release, or when their signed book order is ready. Contact us at maggieorders@onemorepagebooks.com.
15. Why do I need to pay more for Tarot shipping?
The USPS does not allow Tarot Cards to be shipped as Media Mail (the postal service's discount mailing option that only allows books to be packed in the box). As a result, if you selected Media Mail during check out for a Tarot deck, One More Page will contact you to pay an additional fee to make up the difference of the shipping fees between Media Mail and ground shipping. Click here to access additional shipping fees.
The USPS does not allow Tarot Cards to be shipped as Media Mail (the postal service's discount mailing option that only allows books to be packed in the box). As a result, if you selected Media Mail during check out for a Tarot deck, One More Page will contact you to pay an additional fee to make up the difference of the shipping fees between Media Mail and ground shipping. Click here to access additional shipping fees.
16. What is your returns policy?
We are unable to accept returns of personalized books or tarot decks. Signed books or tarot decks can be returned for a refund within 30 days of the receipt of the books. Items returned for refund must be in resell-able condition. Please contact us at maggieorders@onemorepagebooks.com to request a return. You will be responsible for paying for shipping to return items.
We are unable to accept returns of personalized books or tarot decks. Signed books or tarot decks can be returned for a refund within 30 days of the receipt of the books. Items returned for refund must be in resell-able condition. Please contact us at maggieorders@onemorepagebooks.com to request a return. You will be responsible for paying for shipping to return items.
17. When can I preorder the Dreamer Trilogy, Book #2, Mister Impossible?
Mister Impossible is now available for preorder and the preorder campaign has been launched! The publication date for this book is May 18, 2021. Click here to purchase Mister Impossible.
Mister Impossible is now available for preorder and the preorder campaign has been launched! The publication date for this book is May 18, 2021. Click here to purchase Mister Impossible.
18. What shipping options do you offer?
We only offer shipping through the United States Postal Service. The USPS offers services such as media mail, domestic Priority Mail and First Class Package International Service. The services available through the USPS for shipping your books and tarot decks will automatically display during your checkout process. We are unable to use other shipping carriers at this time. If you are local to the DC metro area, please contact us for a discount code that you can use during checkout to waive the cost of shipping so that you can pick up your books curbside at the store.
We only offer shipping through the United States Postal Service. The USPS offers services such as media mail, domestic Priority Mail and First Class Package International Service. The services available through the USPS for shipping your books and tarot decks will automatically display during your checkout process. We are unable to use other shipping carriers at this time. If you are local to the DC metro area, please contact us for a discount code that you can use during checkout to waive the cost of shipping so that you can pick up your books curbside at the store.
19. When do you charge me for my order?
You are charged immediately when you place your order. You are not charged when your item is shipped. You may be asked to pay an additional shipping fee if you ordered both signed and personalized books as part of a preorder campaign or if you purchased a large number of books to be shipped internationally, but you will not be charged twice for an order.
You are charged immediately when you place your order. You are not charged when your item is shipped. You may be asked to pay an additional shipping fee if you ordered both signed and personalized books as part of a preorder campaign or if you purchased a large number of books to be shipped internationally, but you will not be charged twice for an order.
20. How will Brexit affect my book or tarot order to the UK?
One More Page Books will continue to ship books and tarot decks to the UK, complying with all new VAT rules. However, there will be changes made to the way that UK customers will order items in the future. Please check back soon for more details.
One More Page Books will continue to ship books and tarot decks to the UK, complying with all new VAT rules. However, there will be changes made to the way that UK customers will order items in the future. Please check back soon for more details.
21. Who can I contact with more questions?
We’d be happy to help you with any questions you might have! We are available by email or phone at maggieorders@onemorepagebooks.com or (703) 300-9746. Our current phone hours are Tuesday through Thursday, 12:00 pm - 4:00 pm EST.
We’d be happy to help you with any questions you might have! We are available by email or phone at maggieorders@onemorepagebooks.com or (703) 300-9746. Our current phone hours are Tuesday through Thursday, 12:00 pm - 4:00 pm EST.
